120+
Active businesses onboarded
Get more customers from your DMs
You’re losing customers every day.
Because you don’t reply fast enough.
Heoxify replies instantly to every Instagram DM — even when you’re offline.
Key differentiator
Heoxify does more than reply: it asks for the right details at the right moment, then auto-lists them in your CRM so your team can follow up and close faster.
No password required • Official Meta API • You stay in control
65%
Average faster first-reply time
18%
Average lift in qualified sales chats
Based on internal product usage observations.
Unified
IG + web chats in one inbox
IG
Instagram DM
Inbox · AI-assisted help on incoming DMs
AI
Your tone · your offer
“Hi! How can we help?”
CRM
New sales lead
Saved for you · follow up anytime
Real conversations. Real customers.
All responses are triggered by incoming messages and remain fully user-controlled.
Compliant customer communication
Heoxify does not send unsolicited messages or spam. All automation is user-controlled and designed to support compliant communication workflows.
Trusted by growing businesses
Automating thousands of conversations
Helps capture missed conversations
Most businesses lose customers in their DMs
- Customers expect instant replies
- Most businesses reply too late
- The fastest responder wins
Heoxify makes sure you’re always the first to respond.
Trusted by growing businesses
More replies
Businesses report faster first replies within days
More qualified chats
Helps capture buyer intent before conversations go cold
Used daily
Automating thousands of incoming conversations
24/7
Instant coverage while your team is offline
Based on internal product usage observations.
Built for safety and reliability
- Official Meta API integration
- No password required
- No spam behavior (incoming conversations only)
- You control every response and rule
Get started in 2 minutes
1
Connect Instagram
Use the official Meta flow—no technical setup.
2
Customize your AI
Set tone and what to say so it matches your brand.
3
Start capturing leads
Every serious conversation lands in one inbox and list.
AI that fits your workflow
One assistant across Instagram and your website
Heoxify keeps tone and guardrails under your control—so automated replies stay on-brand while your team stays in the loop.
- Define how the assistant speaks and what it should never promise
- Jump into any thread when a human touch closes the deal
- Leads and history stay in one dashboard—export when you need them
More revenue work, less busywork
Everything you need on one screen: who wrote, what the assistant said, and who’s worth a human follow‑up—no tab chaos.
Replies while you’re offline
A prospect messages at night or on Sunday—they still get a fast, helpful reply. You don’t lose them to silence or a faster competitor.
Leads that don’t disappear
Every name and conversation stays in one place. Tag, prioritise, export—so no sale slips through because someone forgot to screenshot a DM.
Sounds like you—at scale
Set your tone once. Every auto‑reply builds trust and moves people toward a sale instead of sounding like a template.
Live today — connect your business inbox.
Web AI chat
Embed on your site—same assistant, leads, and CRM as Instagram.
Instagram® is a trademark of Meta. Heoxify is not affiliated with Meta. You must follow Meta’s rules and local laws.
Works for teams like yours
E‑commerce
Agency
Services
Creators
SMB
From zero to less DM stress—fast
- ✓Go live in minutes: connect Instagram, set replies, save time same day
- ✓You jump in anytime—the human touch when it wins the sale
- ✓Download your lead list when you want—ready for your CRM or ads
Real workflows
Turn messy chats into a clear path to revenue
Heoxify unifies Instagram DMs and website chat—so your AI answers in your brand voice and every serious lead is captured before it goes cold.
- One inbox for Instagram + web: fewer missed threads, less tab chaos
- Replies in seconds even off-hours—you only take over when it wins the deal
- Export names, notes, and tags when you’re ready for ads or your CRM
Same playbook: reply fast, capture the sale
Heoxify handles the repetitive part so you spend time on people who are ready to buy—not on typing the same answer for the 50th time.
E‑commerce
Price and stock DMs become orders—not missed opportunities.
- ✓Instant answers on delivery, returns, sizing—buyers don’t wait
- ✓Contact + what they want saved—you pick who to call next
- ✓Your team only steps in when it’s worth the time
Example DM: “Is this available in M? How fast is shipping?”
Agencies
More client accounts—without more chaos in your day.
- ✓Each brand in its own inbox—context never mixed up
- ✓Same quality of replies across every account
- ✓Lead exports your clients can actually use
Example DM: “Can you send the package details and pricing?”
Services
Fill your calendar—without endless DM ping‑pong.
- ✓Collects what you need before you ever get on the phone
- ✓Serious leads captured in your dashboard from incoming chats—fewer no‑shows
- ✓Full history so you never ask the same question twice
Example DM: “Do you have availability this week? What’s the price?”
Speed without the risk
Grow efficiency and sales—but keep control: you define limits, you can take over any chat, and your data is always yours to export.
- ✓Human takeover: jump into any thread instantly
- ✓Guardrails: define what the assistant should/shouldn’t do
- ✓Lead fields + tags: keep pipeline clean
- ✓CSV export: take your data anytime
Official channels
Connect Instagram through official Meta flows. Your Web AI chatbot and DMs live in the same inbox and reports.
Built for incoming conversations—not bulk outreach
Heoxify is a user-controlled customer communication platform. Below is what we don’t build or enable.
No unsolicited or bulk messaging
Heoxify is not for mass DM outreach, “blasting,” or messaging people who have not contacted you.
No spam workflows
Automations are for replies on channels you connect—typically when customers message you first.
Your channels, your rules
You configure AI responses and guardrails. You can review threads and take over manually any time.
You follow platform policies
You agree to comply with Instagram/Meta requirements and applicable laws. Heoxify is built to support compliant business messaging.
How it works
Three moments between a DM and a customer—handled for you.
Message comes in
A real person asks about price, stock, or booking in Instagram DMs or your site chat.
AI replies instantly
Heoxify answers first—fast, on-brand, every time—even when you’re busy or offline.
Lead is captured
Name, intent, and history land in one list so you can follow up and close.
Start saving time today
No developers. Three short steps and you start replying in seconds.
-
1
Connect your channels Link Instagram through official Meta flows and/or add the website chat widget—incoming messages land in one inbox.
-
2
Configure your AI response rules Set tone, offers, and guardrails so replies match your brand and stay within what you allow.
-
3
Respond to incoming conversations Heoxify assists with fast, consistent replies when customers message you—while you stay able to jump in anytime.
Pick the plan that matches your volume
Conversation credits pool Instagram DMs and web chat. Upgrade when you need more volume, accounts, or chatbots.
Secure payments
Change plans anytime
Instagram + site, one bill
Transparent limits—see the FAQ to compare volume. Refund policy
What teams say
Teams that wanted fewer lost DMs and more hours in the day.
Looking for a way to automate Instagram DMs?
If you’re comparing Instagram DM automation, AI Instagram auto reply, or an Instagram chatbot for business, here’s the straight answer.
FAQ
Quick answers before you start.
How does compliance work for Instagram messaging? ⌄
Heoxify is built around lead management and customer support automation. If you connect Instagram, use supported Meta flows and follow Meta policies and applicable regulations for your business.
Can we review messages and hand off to a human? ⌄
Yes. You can follow conversations in the inbox, step in when needed, and use the dashboard to keep control over what gets automated.
Where are leads stored and can we export them? ⌄
Leads and conversation history are stored inside your Heoxify dashboard. You can tag, review, and export as CSV whenever needed.
How do we control the AI’s tone, character and boundaries? ⌄
You define the assistant’s tone and guardrails (language, style, what it should or shouldn’t do). The goal is responses that sound like your brand—not a generic chatbot.
How long does setup take? ⌄
Most teams are live in minutes: connect Instagram, set your AI rules, and start capturing leads from incoming conversations. You can refine responses over time.
Is there a website chat widget too? ⌄
Yes. Add a Web AI chatbot to your site with the same assistant and lead capture—managed from the same dashboard as Instagram.
Which plan should we start with? ⌄
Start with Starter to validate the workflow, Pro if you manage multiple accounts or higher volume, and Scale for teams needing larger limits and support.
What does Heoxify do? ⌄
Does Heoxify send unsolicited messages or spam? ⌄
How does Instagram automation work in Heoxify? ⌄
How does billing work? ⌄
What happens if I exceed my usage? ⌄
Ready to save time and stop losing Instagram sales?
Start free: instant DM replies, automatic leads, and a calmer inbox—Instagram and your site, one place.